Terms & Conditions
1. Introduction
This website is operated by IHgateway (“we”, “us”, “our”). By accessing or using this site—including content, tools, or services—you agree to these Terms & Conditions. If you disagree, do not use the site. These Terms may be updated at any time by posting changes; continued use means you accept them.
2. Payments
We accept payments only through approved payment gateways, such as CC Avenue, Bharat Pay barcode, and UPI via IHgateway. We do not accept payments via third‑party wallets or unsupported UPI methods. If you ignore payment instructions and suffer fraud or loss, we are not responsible.
Scam Alert: Beware of fake calls, SMS, emails, or messages claiming prizes, lottery wins, or asking for payment/OTP info. Only share sensitive info through verified official channels.
3. Site & Product Use
By using our online store, you represent that you are legally eligible (e.g. of legal age or with guardian consent). You agree not to use our products or services for illegal or unauthorized actions. You must follow all applicable laws (including intellectual property laws). You may not upload viruses, malware, or harmful code.
We reserve the right to suspend or terminate access without notice for violations.
4. General Conditions
We may refuse service to anyone at our discretion. Except for credit card information, content you transmit may travel over networks unencrypted. You may not copy, resell, or exploit the Service or its content without prior written permission. Section headings are for convenience and do not affect interpretation.
5. Accuracy, Timeliness & Completeness
While we aim to provide accurate, complete, and up‑to‑date information, we do not guarantee it. Historical content may be outdated. It is your responsibility to verify any information as needed.
6. Modifications & Availability
Prices, product availability, and services may be changed, suspended, or discontinued at any time without notice. We are not liable for such changes.
7. Products, Returns & Exchanges
Some products are available only online and may be limited in quantity. Returns and exchanges will follow our Returns Policy (link). Product images and colors are for illustration only and may differ on your device. We may limit sales by person, region, or jurisdiction. Offers void where prohibited.
8. Billing & Account Info
We reserve the right to accept or refuse orders and limit quantities. If we change or cancel your order, we will attempt to notify you using your contact details. You must provide accurate, complete, and updated account and payment information.
9. Third‑Party Tools
From time to time we may offer third‑party tools or links. These are provided “as is,” and we do not control them or assume responsibility. Use them at your own risk. Read their terms and policies before engaging.
10. Third‑Party Links
This site may include links to external websites or resources. We do not control them and are not responsible for their content, policies, or practices. Any transactions with third parties are between you and them.
11. User Submissions (Feedback, Comments, etc.)
If you send us content (ideas, comments, suggestions), you grant IHgateway a royalty‑free, worldwide, perpetual, irrevocable license to use, modify, publish, translate, distribute, etc. We are not obliged to keep your submission confidential or to pay for it.
You warrant that your submissions do not infringe others’ rights or contain unlawful content. We may, but are not required to, monitor, edit or remove content we consider inappropriate.
12. Personal Information & Privacy
Our handling of personal data is described in our Privacy Policy (link). By using the site, you consent to collection and use of your information as described there.
13. Errors & Corrections
Occasionally errors or inaccuracies may occur. We reserve the right to correct them, update information, cancel orders, or refuse service. We are not obligated to update every page unless required by law.
14. Prohibited Uses
You agree not to use the site to:
– Violate laws or regulations
– Infringe intellectual property rights
– Harass, defame, or discriminate against others
– Upload viruses, malicious code, or harmful scripts
– Spam, phishing, or collect personal data without consent
– Crawl, scrape, reverse engineer, or circumvent security measures
Violations may result in suspension or termination.
15. Disclaimers & Limitation of Liability
The Service is offered “as is” and “as available,” without warranties or guarantees. We do not promise uninterrupted, error‑free, or secure operation. To the extent permitted by law, we (and affiliates, employees, agents) are not liable for any direct, indirect, incidental, special or consequential damages (lost profits, data, replacement costs, etc.) arising from your use of the service.
Where laws prevent full exclusion of liability, liability is limited to the maximum extent allowed.
16. Indemnification
You agree to indemnify and hold us (and related parties) harmless from claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising from:
1. Your violation of these Terms;
2. Your use of the Service;
3. Your infringement of third party rights.
17. Severability
If any part of these Terms is held invalid or unenforceable, that part is severed and the remainder remains enforceable.
18. Termination
These Terms remain effective until terminated by you or us. You may stop using the Service at any time. We may suspend or terminate your access for breach. Obligations accrued before termination will survive.
19. Entire Agreement
These Terms (along with any posted policies) constitute the entire agreement between you and us regarding the Service, superseding prior agreements. Ambiguities will not be construed against us.
20. Governing Law
These Terms are governed by the laws of India, without regard to conflict of law principles.
21. Changes to These Terms
We may update these Terms at any time by posting a revised version on this page. It’s your responsibility to review periodically. Continued use after updates means you accept the changes
نحن نقدم خدمات استشارات طبية وتسهيل العلاج الطبي للمرضى من البلدان العربية إلى الهند. نساعد المرضى في الحصول على أفضل المستشفيات والأطباء المتخصصين في الهند، مع دعم كامل في التأشيرة الطبية، حجز المواعيد، السفر والإقامة. هدفنا هو تقديم رحلة علاجية آمنة ومريحة وموثوقة من أول استشارة حتى التعافي الكامل في الهند.
